Order Not Received and Other Shipping Inquiries
Orders (excluding pre-orders) may take up to 10 business days to process before shipping. [Pre-orders are sent as soon as stock is available.]
Once an order is shipped, you will receive a shipping notification. For US orders, please allow up to 30 days after shipping notification for receipt of package(s). For International orders, please allow up to 45 days after shipping notification for receipt of package(s).
If your order has passed the specified time frames, please fill out the form below completely. Thank you.